Home > Privacy policy & Disclaimer

Privacy policy

1. Privacy policy (personal information)

Our site deals with the personal information of our visitors in a safe and appropriate manner. We comply with laws concerning the protection of personal information, and strive to appropriately handle and protect it in accordance with the following Privacy Policy.

2. Purposes of Personal Information

We will use personal information for the following purposes.
1) To communicate with the visitor.
2) To communicate with guides and experience providers
3) To provide appropriate service.
4) To collect opinions and impressions from guests for improvement of the services.

3. Provision of Personal Information to Third Party

We provide it as far as it is necessary in order to conduct your activity/tour by sending the full name, sex, nationality, age, accommodation details and contact details via electronic methods to our guides.

4. Collection and Use of the personal information

Please understand that we collect the personal information of our visitors via our site, however:
1) Without the agreement of the visitor, we do not use it other than for collection purposes.
2) When we contribute it to a third party, we inform in advance and obtain consent.

5. Management of Personal Information Protection Policy

Our site takes all viable measures to follow a privacy policy. In addition, there must obtain the visitor's consent when providing personal information to our guides and partners.

6. Disclosure of Personal Information to a third party

When we judge that it is necessary in order to provide a service to the visitor, our site may disclose to the guide or experience provider the full name, age, nationality, phone number and e-mail, and accommodation. The provider will enter into a non-disclosure agreement with us.
In addition, except in any of the following cases, our site does not disclose the personal information of our visitors to a third party.
[When we disclose it to a third party]
・When the visitor agrees to disclosure of the personal information.
・When disclosure is demanded by laws and ordinances.
・When by disclosure it is impossible to identify an individual.

7.Safety Management of our site

On our site, we use encrypted communication which is called 'SSL' (*)
*'SSL (Secure Socket Layer)' is a technic to encrypt information on the net and to transmit and receive.

8.Use of Cookies

One of our site use cookies (*) in order to have a visitor use it more usefully. And if a user invalidates the function of Cookies, part of our services may become unavailable.
*'Cookie' is a technic which web server identifies a visitor's computer.


We take no responsibility for any accident that occurs during any of our tours or experiences, nor do we take responsibility for any damage that occurs due to the fault of the guest. We reserve the right to change the content of the activities and tours on our site without notice depending on weather and availability (or other changeable factors). We are subject to link to other companies or search engines from our site. In this case, our site cannot guarantee the product.